New IT roadmap addresses changes in digital customer behavior and supports long term business growth. Opticos facilitated the development of the IT roadmap for a leading Global Manufacturing company. The work was conducted in close cooperation with senior business leaders and subject matter experts across the company.

Our Client
Our client is a leading Manufacturing company with 20 000 employees operating in over 100 countries with a yearly turnover of 50 BSEK.

Background and Scope
A holistic long-range IT roadmap was needed due to large growing technical debt, material underinvestment in business applications, ERP systems and core IT, as well as accelerating pace of change in digital customer behavior.

Opticos Role
Opticos was asked to facilitate and document the workshops with business leaders and subject matter experts to develop the IT Roadmap.

The work was conducted in close collaboration with the different business divisions, the IT Management and the transformation team.

Results
The IT roadmap was developed within the agreed time frame and was approved by Group Management.

The IT roadmap enables significant investment within online presence and sales, building specific business capabilities and foundation capabilities to support long term business growth.

The IT portfolio process and governance were updated to support a smooth execution of Projects.