Client Challenge

Our client had launched a new, strategic business plan that reinforced the need for a new IT strategy. This need also included a full re-sourcing of a fit-for purpose IT supplier ready to partake in improving the IT service delivery and supporting the digitalization journey.

Assignment

  • Opticos was asked to develop an IT strategy for the client. The work was conducted in close collaboration with both the IT and Group Management Teams.
  • Opticos was also asked to lead the sourcing of a new fit-for- purpose supplier following the new IT strategy aiming at reducing run costs, increase service scope, and add necessary capabilities related to the ongoing transformation.
  • After signing the new contract, Opticos led the transition of services from incumbent to new supplier.

Client Benefits

The IT strategy enabled, supported and accelerated the IT transformation and was a critical success factor in achieving the goals and ambitions envisioned in the business plan. Key components addressed in the strategic work and directives in the following:

  • A new target architecture, including new application landscape and roadmap for businesscritical systems
  • Application rationalization, consolidation and modernization.
  • A cloud first strategy and infrastructure consolidation and modernization.
  • The selected supplier added necessary capabilities for the client to successfully fulfill the level of ambition in strategic areas
  • Envision long-term commitment to future suppliers
  • Become a trusted delivery partner to the client’s business stakeholders for optimization, modernization and digitalization of workflows and back-office activities
  • The selected supplier enabled and ensured commitment and trustworthiness both to internal stakeholders and externally to current and future suppliers